Frequently Asked Questions
Everything you need to know about your Uncommon style journey.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your pieces sooner.
How do I process a return or exchange?
We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Simply visit our online portal to generate a prepaid return label.
Where are your garments manufactured?
At Uncommon, we prioritize ethical production. Our collections are manufactured in small batches across certified facilities in Portugal and Italy to ensure premium quality and fair labor practices.
How do I find my perfect fit?
Every product page includes a detailed size guide with specific garment measurements. If you are between sizes, we generally recommend sizing up for a relaxed fit or sizing down for a more tailored look.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my Uncommon pieces?
To maintain the longevity of our fabrics, we recommend washing in cold water and laying flat to dry. Specific care instructions can be found on the inner label of each garment.